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All delivery costs are present at the 'My Basket' screen once the shipping destination is chosen, before any money is taken.

Orders will be held for a maximum of 21 days before being returned to our warehouse. Allow up to 3 days for Oxford collection orders and 7 days for Bath collection orders. We will notify you by email as soon as your order is ready to collect. We charge a flat-rate of £4.00 for Tracked 48 orders, meaning you can order multiple items with no increase in shipping costs.ĬOLLECT AT THE CAFÉ (SUSPENDED DURING LOCKDOWN 2.0)Īt check-out you will to have the option to collect your order from our cafés in either Oxford or Bath and avoid the shipping charge. You will be sent an email or SMS message to confirm delivery. Your order should arrive 2-3 working days from day of despatch. This is a tracked service so you can check your delivery is on the way. STANDARD SHIPPING: ROYAL MAIL TRACKED 48 - UNITED KINGDOM We charge a flat-rate of £5 for Tracked 24 orders, meaning you can order multiple items with no increase in shipping costs. Your order should arrive within 1-2 working days from day of despatch. You will have the option to upgrade your shipping method should you need a speedier service.ĮXPRESS SHIPPING: ROYAL MAIL TRACKED 24 - UNITED KINGDOM Spend over £50 and automatically receive free Royal Mail Tracked 48 UK shipping. If it is imperative that your order must reach reach you the next working day please contact us so that we can quote for a guaranteed next day postal service.įREE SHIPPING: ROYAL MAIL TRACKED 48 - UNITED KINGDOM We do not accept responsibility for this these and will not refund shipping fees in these circumstance. From time to time unforeseen problems that are outside of our control can lead to postal delays. Important note on shipping times: none of the below shipping times are guaranteed. There is also the option to collect your online order at our café, no delivery charge is made. Postage is worked out by spend and delivery type. You will be able to follow your order from our warehouse to your delivery destination once your order has been fulfilled. All order are sent tracked via the Royal Mail. Orders placed on a working day before 1:30pm will be packed and despatched that same day. Our warehouse operates Monday to Friday, except bank holidays.

If you have a strong preference either way please let us know in your Order Comments. We figure it's better that way for our planet. Wherever possible we'll re-use a cardboard box that we received games in from one of our suppliers. We always ensure that your games are well packed before leaving. PLEASE NOTE: ROYAL MAIL ARE EXPERIENCING DELAYS IN SOME AREAS, PLEASE ALLOW EXTRA TIME FOR DELIVERIES TO ARRIVE.Īll online orders are picked from our separate warehouse.